Privacy Policy

Lab Leads Pro ("we," "us," or "our") provides AI-powered lead intelligence for life-science equipment sales professionals. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services at lableadspro.com.

Information You Provide

• Account information: Name, email address, company name
• Subscription preferences: Selected U.S. states for grant coverage
• Payment information: Processed securely by Stripe - we never store your credit card details on our servers
• Communications: Emails you send us at [email protected]

Information Collected Automatically

• Analytics data: Anonymous usage statistics via Google Analytics and Vercel Speed Insights (page views, device type, general location). No personally identifiable information is tracked.
• Log data: Standard server logs including IP address, browser type, and pages visited

• Deliver your weekly grant intelligence reports filtered to your subscribed states
• Process subscription payments
• Send important service updates (billing changes, new features, maintenance)
• Improve our service quality and report accuracy
• Respond to your support inquiries

The grant data in our reports comes exclusively from publicly available federal databases:

• NIH Reporter (National Institutes of Health)
• NSF Award Search (National Science Foundation)
• USASpending.gov (DOD, DOE, NASA, VA, USDA, CDC awards)

We use AI to analyze and classify this public grant data for equipment purchase signals. We do not collect, scrape, or sell any user browsing data, social media activity, or private information about grant recipients.

We use the following trusted third-party services to operate Lab Leads Pro:

• Stripe - Payment processing. Subject to Stripe's Privacy Policy.
• Resend / Amazon SES - Email delivery for your weekly reports
• Vercel - Website hosting and analytics
• Google Analytics - Anonymous site usage statistics

We do not sell, rent, or share your personal information with any third parties for their marketing purposes.

• Account data is retained while your subscription is active
• Upon cancellation, your data is deleted within 30 days of request
• Payment records may be retained as required by law (tax and accounting purposes)
• Anonymous analytics data is retained indefinitely

We take reasonable measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure payment processing through Stripe, and access controls on our systems. No method of transmission over the Internet is 100% secure, but we strive to use commercially acceptable means to protect your data.

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Delete your account and associated data
• Opt out of marketing communications (you will still receive essential service emails while subscribed)
• Export your data in a portable format

California residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of any sale of personal information. We do not sell personal information.

All marketing emails include a clear unsubscribe mechanism. We honor opt-out requests within 10 business days. Our weekly grant reports are a core part of the subscription service - to stop receiving them, cancel your subscription.

We may update this Privacy Policy from time to time. We will notify active subscribers of material changes via email. The "Effective" date at the top reflects the latest revision.

Questions about this Privacy Policy? Reach us at [email protected].